Article 20 of the General Data Protection Regulation introduces the notion of "right to data portability". In particular, this article requires the Eduka platform to provide any user of the system with the functionality to download data in a "machine-readable" format.

The functionality for downloading personal data is thus accessible to all users, without profile restriction, from the "Account Settings" page, the link to which is available at the top of the page, on the standard or mobile version of the platform. The download button is at the bottom right:

When the user clicks on this button, the platform will generate a compressed (.zip) file containing the following information :

• An Excel file in standard format containing all the information available on :
  • The student, responsible, and family file
  • The history of this data, if any
  • Metadata: date of registration to the system, registration IP address, ...
• A compressed file containing the identity photos of the persons linked to the account
• A compressed file containing the financial documents (invoices, receipts, reminders, etc.) related to the account
• A compressed file for each "document container" (example: passport, visa, ...) for which files are present in your database.