You know your current password and want to change it, for example to strengthen it or because you think it may have been seen? You can change it at any time from your account settings, once logged in. This procedure applies to all platform users: parents, students, teachers, staff members, coaches…

If you have forgotten your current password and can no longer log in, follow the password recovery procedure instead. ➔ Password recovery

Change your password

1Open your account menu. Click on your name or photo in the top right-hand corner of the screen. In the Account menu that opens, click on Click here to change your password, under Change password:

2Fill in the "Change password" section. The Account settings page opens. In the Change password section:

• Current password: enter the password you are using today;
• New password and Repeat the new password: enter the password you have chosen twice. It must contain at least 8 characters, with at least one uppercase letter, one lowercase letter, one digit and one special character, as reminded in the box below the fields.

3Save. Click Save, below the section. A message confirms the change: your new password is active immediately, and you remain logged in.

Key point: for security, changing your password logs you out of all your other devices and browsers, including the Eduka Mobile app. You simply need to log back in with your new password.

Confirmation email: After each password change, you receive an email entitled "Your password has been changed - Security notification". It shows how the change was made, from which device and from which approximate location. For a student account, the student's guardians receive it too. If you did not make this change, reset your password immediately and inform your school's administration.

If you experience difficulties

Here are the most common situations:

• Your current password is rejected: check your entry, particularly capital letters. If you no longer know it, log out and use the password recovery procedure from the login page.
• The two new passwords do not match: re-enter them identically in both fields.
• Your new password is rejected: it does not meet security requirements. Choose a password of at least 8 characters combining uppercase, lowercase, digit and special character.
• You are logging in with your school account (button Login with…): your password is managed by the school. Contact them to change it.